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Publicly Available AI Calling Guidance

Comprehensive Knowledge Base

Explore detailed guides, FAQs, and articles for seamless Callease AI use.

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Collaborate with users, exchange AI calling ideas, and discover practical solutions for growth.

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Access interactive product demos to explore Callease AI calling bot functionality and features with ease.

AI Calling Guidance

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Receive real-time notifications on updates, new features, and optimisations effortlessly.

Personalised Technical Support

Get timely technical support for seamless AI calling integration and smooth operations.

Training Webinars and Videos

Learn advanced AI calling agent strategies through expert-led webinars and step-by-step
video tutorials.

Premium Client Support

Customisation Services

Enjoy tailored configurations of Callease AI, designed to meet the specific AI communication requirements of your business for maximum efficiency.

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Priority Technical Assistance

Receive top-priority technical support to address critical issues quickly, minimising AI calling bot downtime and maintaining business continuity without interruptions.

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Advanced Reporting Assistance

Our team helps you generate and interpret detailed reports, providing actionable insights to optimise your AI communication and business strategies.

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Virtual Training Programs

Enhance your team’s expertise through tailored virtual training sessions that ensure effective onboarding and skill-building for Callease AI.

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Custom Workflows Design

Collaborate with our specialists to create custom workflows aligned with your operations, improving efficiency and driving business success.

Step-by-Step Easy Setup Guides

  • Twilio
  • Cal.com
  • ElevenLabs

Twilio Setup: We use Twilio to set up an Australian number, enabling seamless calls through our platform

Step 1: Log in to Twilio

Open your Twilio account dashboard using your login credentials.

Step 2: Navigate to Subaccounts

In the dashboard, use the search bar at the top and type “Subaccounts.”
Select the option to Create Subaccount

Step 3: Create a Subaccount

  • Assign a friendly name to the subaccount (e.g., “Callease AI Core System”).
  • Click Create Subaccount.
    Your new subaccount will now appear in the list of subaccounts

Step 4: Purchase a Number

  • Go to the Buy a Number section under the subaccount.
  • Select your country (e.g., Australia) and the type of number you need (mobile or voice).
  • Click Search, and pick a number from the available options.

Step 5: Assign End-User Details

  1. When prompted:
  • Choose Individual as the end-user type.
  • Confirm your selection to proceed.

Step 6: Set Up Regulatory Bundle

  • Create a Regulatory Bundle for compliance.
  • Assign the new bundle to the purchased number by selecting the subaccount you just created.

Step 6: Share Subaccount SID

Once the subaccount is set up, locate its SID (a unique identifier) in the subaccount list.
Share this SID with your team or required integration partners for further configuration.

Twilio Setup: We use Twilio to set up an Australian number, enabling seamless calls through our platform

Step 1: Create an Account

Create a Twilio account using your business email: Create Twilio Account Here

Step 2: Complete Documentation

Complete the documentation to use an Australian number, as Twilio requires document verification.

Here’s the guide to help you: Refer Twilio Verification Guide Here

Note: Document verification might take couple of days to get approved

Step 3: Buy a number

 Once your account is verified, follow this guide to purchase a number: Check Here How To Buy Twilio Number Link

Once completed, please share your Auth ID and SID with us.

Cal.com Setup (Appointment Booking): Cal.com helps you manage appointments efficiently. Here’s how to set it up:

Step 1: Create an Account

Use the email ID you’d like to associate with your appointments
and create an account at:

  • Website Link: www.cal.com
  • Follow this below tutorial for step-by-step guidance.

Account Setup Tutorial Link: https://www.youtube.com/watch?v=Lde6A-iSfCE

Step 2: Set Availability and Generate API Key

  • Log in to your Cal.com account.
  • Navigate to Settings > Security.
  • In the API Keys section, click on Generate New Key.
  • Provide a descriptive name for the key.
  • After generating the key, ensure you copy it immediately, as it
    may not be visible later and share that with us.

Eleven Labs Setup: We Use it for Offering Multiple Voices and Accents

Step 1: Create an Account

How Creating an Account:
To begin using ElevenLabs, you’ll need to create an account. Follow these steps:

  • Sign Up: Visit the ElevenLabs website and click on the ‘Sign Up’ button. You can register using your email or through Google OAuth.
  • Verify Email: Check your email for a verification link from ElevenLabs. Click the link to verify your account.

Step 2: Generate & Share your API key

Generate your API key from the ElevenLabs dashboard and share it with us for integration.

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