Seamless Integrations
- Hubspot
- Salesforce
- Go High Level
- Shopify
- Elevnlabs
- Twilio
- Cal.com
Next Gen Sales Academy
NEXT GEN IS YOUR DEALERSHIP AI EXPERT
cost-effective AI solutions to decrease expenses, whilst increasing your dealership’s productivity.
Talk to Aimee: The AI Powered Receptionist for Dealerships
Customisable, scalable, and always reliable — Aimee transforms dealership calls with advanced AI technology, ensuring seamless customer interactions and instant call-backs.
Simply enter your details in the form, and Aimee will call you instantly. Test her capabilities, explore her features, and challenge our AI-powered dealership service firsthand.
Stop worrying about missed calls & lost leads.
Intelligent, human-like AI can handle everything.
Our AI Assistants and Automation can streamline multiple roles, including Receptionist, Sales Qualifier, Complaints Handler, Service Booker and so much more. Its only limits are us.
AI Receptionist
Our AI assistant will answer all inbound calls, greet customers, answer basic questions and direct customers to the right department in your dealership.
24|7 Inbound Calls
This assistant can handle 30 inbound calls simultaneously and 24|7. That means no more missed calls, lost leads or unhappy customers.
24|7 Outbound Calls
Our AI voice assistant can also make outbound calls and schedule follow-ups. This helps your sales team focus on high-quality leads and drive results.
Customer Qualification
The AI assistant can qualify your leads instantly on the phone, by asking them key questions and gathering important information early on.
30 Calls Simultaneously
Instead of one receptionist making one call at a time, this system can make 30 calls simultaneously for your dealership, streamlining day to day operations.
Bookings
Our AI handles all appointment bookings in real-time, including service, test drives and finance, syncing with your live calendar and even sending out reminders.
DMS Integration
We can also connect smoothly with your current DMS systems and tools, to ensure a smooth transition and allow you to boost productivity without any technical hiccups.
Autonomous Profile Creation
Our AI assistants will automatically create a customer profile for you, based on information gathered during the initial call. This saves your team time and allows them to focus on closing.
Email & Text Functions
AI Assistants will not only handle all inbound and outbound calls for your dealership, but it will also manage any email or text roles your dealership requires.
See Dealership AI In Action
Watch Next Gen Founder Josh Shanks demonstrate how the AI Assistant can be used in your dealership to handle general & departmental specific enquiry calls.
The Man Behind Next Gen
Hey! I’m Josh Shanks and I live and breathe automotive sales, literally!
I’ve crammed what most people do in 30 years into the last 10, but here’s a power packed version of who I am.
I am a former Dealer Principal of an 11 brand Automotive Dealership. I am also a serial entrepreneur, with two successful businesses in Sales and Education.
So I know a thing or two about streamlining process, minimising expenses and maximising ROI for dealerships and businesses.
And now, using my 10+ years of experience, I’m here to help you do the same for your dealership through intelligent AI implementation.
Unlock the Power of
AI in Your Business
Download our AI Integration Brochure and discover how AI can streamline your operations.
Ready To Start Enhancing Your
Dealership with AI Assistants?
Complete the form below & let’s get started!
Frequently Asked Questions
What can AI do for my Admin Department?
An inbound AI receptionist can handle all calls, answer basic questions, and route inquiries to the appropriate AI or human assistant, providing 24/7 support, even on public holidays. For complaints, a specialised AI offers empathetic listening, gathers detailed information, and forwards a comprehensive summary to the relevant manager without admitting fault.
Outbound AI support engages customers with birthday calls, feedback collection, and proactive follow-ups on internet inquiries or complaints. Digital AI support handles website chat inquiries, collects customer details, and coordinates with outbound bots to initiate calls, ensuring seamless communication and satisfaction.
Outbound AI support engages customers with birthday calls, feedback collection, and proactive follow-ups on internet inquiries or complaints. Digital AI support handles website chat inquiries, collects customer details, and coordinates with outbound bots to initiate calls, ensuring seamless communication and satisfaction.
How does AI support Sales & Finance?
For inbound inquiries, they can qualify leads, gather key information, book test drives or appointments, create customer profiles in your Dealer Management System (DMS), and escalate calls to human consultants when needed. Advanced AI sales consultants can guide customers through the entire sales process, provide personalised product comparisons, handle objections, and even collect deposits via Stripe.
For outbound efforts, they can proactively engage warm or cold leads, offering tailored recommendations and monthly promotions while automating processes like appointment scheduling, DMS updates, and call recording, ensuring efficiency and a superior customer experience.
For outbound efforts, they can proactively engage warm or cold leads, offering tailored recommendations and monthly promotions while automating processes like appointment scheduling, DMS updates, and call recording, ensuring efficiency and a superior customer experience.
Can AI Assistants integrate into Service & Parts?
Absolutely! In service, they can handle inbound calls by collecting vehicle details, reasons for service, and desired booking times, with advanced versions automating bookings, creating repair orders, checking stock, and monitoring workflows. Outbound AI can rebook no-shows, coordinate fleet authorisations, manage recalls, and schedule post-delivery inspections.
In parts, AI assistants simplify customer inquiries by gathering details and checking stock availability, while advanced systems integrate with DMS to provide accurate pricing, upsell accessories, and handle orders, including deposits. Outbound AI can also book jobs once parts arrive, monitor stock levels, and follow up with customers for accessory sales, ensuring seamless operations and enhanced revenue opportunities.
In parts, AI assistants simplify customer inquiries by gathering details and checking stock availability, while advanced systems integrate with DMS to provide accurate pricing, upsell accessories, and handle orders, including deposits. Outbound AI can also book jobs once parts arrive, monitor stock levels, and follow up with customers for accessory sales, ensuring seamless operations and enhanced revenue opportunities.
What else can AI support me with?
They can handle routine activities such as report creation, email drafting, and itinerary management, saving you valuable time. Serving as a gatekeeper, they can manage meeting bookings, take messages, and provide detailed summaries for follow-ups at your convenience. You can also directly instruct your AI assistant to complete tasks within its capabilities, including drafting personalised email responses that mimic your tone, requiring only minimal edits before sending. These assistants enhance productivity and ensure seamless communication throughout your day.
What happens if AI can’t answer a customer’s query?
If the AI Assistant can’t handle a certain query, it will transfer the call to a human agent. The system will be set up to ensure smooth call transfers when needed.
How does AI deliver lifelike conversations?
The assistants use advanced AI voice technology that sounds natural and engaging, creating a seamless experience for your customers. The backend team will configure everything to ensure the assistant’s voice sounds professional and human-like.
Next Gen Sales Academy
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0421 313 317
0421 313 317